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Conflict Resolution Tools


TKI® Conflict Mode Instrument

The TKI® is a self-report assessment that allows you to discover whether you might be overusing (a high score) or underusing (a low score) one or more of these five conflict-handling modes: competing, collaborating, compromising, avoiding, and accommodating. The TKI has been the leader in conflict resolution assessment for more than forty years. To date, more than 8,000,000 copies of the TKI have been published since 1974.

FIRO® Assessment

Fundamental Interpersonal Relations Orientation-BehaviorTM (FIRO-B®) is a theory of interpersonal relations, was first introduced by William Schutz in 1958 as simply the Fundamental Interpersonal Relations OrientationTM (FIRO®). This theory provided an explaination to the interpersonal interactions of a local group of people; their affection/openness, control, and inclusion. The version B (for "Behavior"), is a measuring instrument that contains six scales, measuring how group members feel when it comes to inclusion, control, and affection/openness.


Personality Identification Tools

Career Planning Tools